Author Archives: Rebekah Lassen

Tired of shrinking airline seats? A new law allows the government to set minimum seat sizes –

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Congress just days ago passed a new 5-year bill that reauthorizes the funding for the FAA (Federal Aviation Administration). Included in that new legislation is language that requires the FAA to set minimum standards for seat width and pitch. Can you say “Yippie”? Airlines have gone crazy the last few years in shrinking seat sizes. […]


Here are Steve’s 8 great tips when your flights are canceled or delayed (by over 2 hours)

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  As we head into the fall and winter seasons the likelihood of delayed or canceled flights becomes much more likely. Here are my 8 great tips on how to deal with canceled and delayed flights: 1. Call your friendly travel advisor – This is the fastest and easiest way to deal with the headaches […]


European invasion of credit card fees for buying tickets may hit the U.S. –

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  Airlines in Europe are already charging a fee to use a credit card to purchase an airline ticket. With the European playbook in hand, U.S. airlines would love to mirror these fees ASAP.  Now that jet fuel prices have doubled in the last few years, the airlines are scrambling for revenue to offset higher […]


If Airlines Sold Paint

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Surprise, you’re on candid camera! – Government taking facial recognition pictures when traveling internationally – Many people have been surprised to find out the government has quietly been taking facial recognition pictures for millions of people when they travel internationally. The new program was started in 2017 and this year will expand to all airports who offer international service. Customs and […]


Airport security bins have more germs than toilets –

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A new study published in the BMC Infectious Disease Journal found that airport security bins, (the giant plastic bins that you place your stuff in to go through the x-ray machines) contain more cold and flu germs than most toilet seats. My friend Brad Harse shared this article with me and it almost made me […]


Sneaky, sneaky, sneaky – Airlines quietly increase baggage fees from $25 to $30 –

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One week ago JetBlue Airline surprised the industry by being the first to increase baggage fees from $25 to $30 on the first bag and from $35 to $40 on the second bag. Then the dominoes really started falling as Air Canada, and WestJet quickly followed. Last Friday United Airlines quietly announced they would be […]


Here are the top five cities where you should not rent a car for business travel–

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  There are a handful of cities in the U.S. that I recommend that you should not rent a car but use taxi’s or services like Uber or Lyft to get around the city. I will always remember my $40 daily car rental in San Francisco that when I arrived at the hotel I paid […]


I am fed up with Uber! –

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I have long been a supporter of the ride-sharing company Uber but they have been consistently understating the wait times for their cars to the point I don’t trust them anymore. This week in San Diego the 3 minute estimated wait time turned into 12 minutes and I finally just canceled the ride request. To […]


Hello from San Diego –

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I am writing you this week as I am attending the giant Global Business Travel Association (GBTA) annual meeting. This meeting is one giant party as airlines, hotels, car rental companies, and travel management companies from all over the world converge to strut their stuff. I have been honored to be asked this year to […]


I am thinking of bringing a pet turtle on my next flight as my emotional support animal –

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Bringing emotional support animals on airplanes is getting way out of control. So much so that the airlines are crying to the DOT that they need better guidelines on what to allow on planes. During the last year, I have noticed a dramatic increase in the number of dogs and cats that many suspect are […]


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