Author Archives: Steve Glenn

The first annual “Top 10 Airline Pet Peeves”

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For years I have been providing you with my top 10 hotel pet peeves. People keep asking me to add my airline pet peeves, so here you go. Several weeks ago I ask our 90,000+ readers to give me their biggest pet peeves and here are the winners. This will be the first installment of my airline […]


There goes my free annual supply of shampoo as hotels replace plastic bottles with wall dispensers –

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The hotel industry is moving quickly to replace those small plastic shampoo and conditioner bottles in your hotel bathroom with wall dispensers.  I have to confess for the last 40+ years I have taken the liberty of bringing home hundreds if not thousands of bottles of hotel shampoo and conditioner to use at home and […]


Hello from New Delhi, India

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I am writing to you today from New Delhi, India. I am galloping around the globe this week with business meetings in Delhi and Moradabad, India followed by a fast and furious business trip to Guangzhou, China. This trip is basically “for Zombies Only” as jet lag never seems to end. This is my first […]


99% of our readers say Marriott Hotels charging hidden resort fees is unethical

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Last week I shared with you information about a new ad that Marriott was promoting called the “Golden Rule” where Marriott proclaims “Treating others like we would want to be treated has always been our guiding principal”. I then asked our readers if Marriott making that “golden rule” statement was ethical in light of them […]


Marriott ad promotes the “Golden rule” yet they hide resort fees from their customers

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As you know, I have always complained that hotels that charge $25 to $75 a night for resort fees in addition to your regular hotel rate are, if not illegal, then most definitely not ethical. Recently I flew on a flight that every time I started to watch a new movie showed an advertisement (Click […]


Travel industry forecast of pricing predicts bumpy ride for 2020

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Each year about this time BCD Travel, which we are affiliated with, puts together some really good travel industry forecasts for the next year. (CLICK HERE) Their research is very exhaustive and backed by great data and trend analysis. I like to take their research and add my “gut” feelings of where I think things will […]


The good, Bad and Ugly about traveling to Israel and Jordan

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Hello from Israel – This week I am writing to you from Israel. I am halfway through with an amazing tour of Jordan and Israel. To many people, Israel is on their travel bucket list. This is my third time here and I have been amazed how much things have changed. Here are ten things […]


I’m flying the friendly skies to Israel today

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I am writing to you today as I take off for a glorious trip to Israel and Jordan. United Airlines has great service to Tel Aviv. I am a Bible buff and even though I have been to Israel and Jordan twice before it always is one of my top destinations. Petra, Jordan is also […]


Here is Steve’s list of eight ways to deal with the hurricane season

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#1 – Hurricane season offers the best prices of the year – The Atlantic hurricane season runs from June 1 to November 30 and offers some of the best prices of the year for people looking for great value for their sun and fun vacations. Don’t be scared to take advantage of these super prices. […]


Marriott Bonvoy changes make points almost worthless to some travelers. #Bonvoyed

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In September Marriott’s Bonvoy frequent traveler program will be implementing dynamic pricing. This basically means they are raising the prices by up to 33% on the number of points it takes to redeem for a free night during the busy season and lowering them during the low season. Even before this change goes into effect […]


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