Travel Week in Review – July 12, 2024

In a United Airlines control center over the Fourth of July weekend, customer service agents hunkered down alongside their flight operations colleagues — ready, at a moment’s notice, to alert travelers with a text or email of any flight changes. With a company record 5 million passengers set to take to the skies over the four-day holiday weekend, it was no small task — but one made easier with the aid of generative artificial intelligence Read More…

Delta, which has consistently been one of the most profitable U.S. airlines, slightly underperformed in the second quarter, partly due to an oversupply of domestic seats. That could signal trouble for domestic carriers this summer. Despite a record number of people traveling this summer, Delta — one of the most profitable U.S. airlines — fell short of Wall Street expectations. The carrier reported record revenues for the second quarter but profits fell 29%, mostly due to an overcapacity of seats and higher fuel costs.  Read More…

United Airlines has filed an application with the U.S. Department of Transportation for a new daily roundtrip flight between Reagan Washington National Airport and San Francisco International Airport, the carrier announced Monday. The request comes after passage in May of the U.S. Federal Aviation Administration reauthorization bill included five new slots for Washington Reagan, also known as DCA. United joins Alaska Airlines, American Airlines and Southwest Airlines, which each announced in May their intention to apply for one of the DCA slots, as well as Delta Air Lines, which in June announced plans to apply for a slot between DCA and Seattle-Tacoma.. Read More…

IHG Hotels & Resorts has made its foray into the Greek Islands with the opening of the InterContinental Crete. Situated near the city of Agios Nikolaos, the coastal resort comprises 199 rooms, many featuring private plunge pools. The property’s design and decor draws some inspiration from Greek mythology, with a sculpture representing a hybrid between the sphinx and a minotaur serving as a reception area centerpiece. Read More…

Copenhagen has long been hailed as one of Europe’s coolest and most progressive cities, and the latest campaign announced by its tourism board only serves to bolster its reputation. The trial program begins on Monday, July 15, and will reward travelers for acting in an eco-friendly manner. Those who engage in an environmentally responsible activity like riding a bike, taking public transportation, or collecting plastic will be offered a thank-you gift. These free perks may come in the form of a meal at a restaurant, coffee, wine, Danish pastries, museum admission, kayak rentals, .. Read More…